Contact Centre MI Consultants

Cleveregg specialise in creating reports for Call Centres and Contact Centres.
We can provide you with a single report or an entire reporting suite.
Applications such as Excel, Access, Outlook, TotalView, Avaya (including custom reports), Symposium and many more can be integrated.
Having worked with companies from a wide range of sectors including, telecoms, healthcare, utilities, logistics and travel we can provide reports to your exact requirements.
We will work with you on or off site to create what you need.

CLICK HERE TO SEE AN EXAMPLE

For further information call
0151 601 8101

 

 

Excel and VBA Experts

From general spreadsheet design & help, day to day repetitive task automation to bespoke reporting suites.

We have created bespoke spreadsheets that have been used for; analysis, holiday planning, forecasting, staff performance, auditing, reservation system and much more.

We can offer the following range of services:

- Bespoke Application Development
- Merge Spreadsheet Workbooks
- Automate repetitive, complex or manual tasks
- Spreadsheet design
- VBA Coding
- Manage Data (import / export, manipulate)
- Databases and queries
- Reformat reports to be more presentable & informative
- Streamline complex formulas
- Pivot Tables
- Custom functions
- Enhance or simplify user interface

One of our most recent jobs was to automated a process for a small company. One person would spend 2½ hours copying and pasting 25 csv files into Excel. We were able to automate this process, reducing the time it took from 2 ½ hours per day, to just 15 minutes, a tangible saving of £120 per week.

This is not exclusive, if you require something not listed here please contact us.

Click here for further information on the services we can offer.

CLICK HERE TO SEE AN EXAMPLE

Cleveregg are members of the following organisations: